Technical Director - Customer Strategy Department, Platform Strategy Supervisory Department
Core
Lead cross-functional development execution and strategy for Rakuten's Points and Coupons ecosystem to drive customer growth and retention.
Role type
Senior Technical Director (Platform Strategy)
Builds
Shared platforms (Point/Coupon systems), marketing tools, and cross-service optimization initiatives.
Domain
E-commerce, Fintech, Digital Marketing
Required skills
End-to-end project management, cross-functional leadership, product lifecycle management, web system architecture, agile process design, stakeholder alignment, technical strategy, delivery quality management.
Preferred skills
Backend/frontend technical depth, API design, large-scale web app experience, agile/lean delivery, team management.
Technologies
PHP, Java, React, Next.js, HTML, CSS, JS, Git, CI/CD
Responsibilities
Create and manage development roadmaps, lead cross-team problem solving, serve as PM/PjM for shared platforms, lead product work from planning to implementation direction, manage delivery progress, support Web Directors on architecture and API design, build development processes, lead continuous improvement of development QCD.
Seniority
Director, hands-on IC with strategic oversight