Technical Director - Customer Strategy Department, Platform Strategy Supervisory Department
Core
Lead end-to-end development execution and cross-functional problem solving for Rakuten's Points and Coupons ecosystem to drive customer growth and business outcomes.
Role type
Technical Director (Platform Strategy)
Builds
Shared platforms (Point/Coupon systems, marketing tools) and product features for Rakuten's e-commerce and fintech services.
Domain
E-commerce, Fintech, Digital Payments
Deliverable
production ML models | product features | infrastructure
Required skills
End-to-end project management, cross-functional delivery leadership, user-side requirements definition, web system architecture understanding, development process design, stakeholder alignment, business outcome ownership.
Preferred skills
Backend/frontend technical depth, API specification design, large-scale web/app experience, agile/lean delivery, team management, development environment improvement.
Technologies
PHP, Java, HTML, CSS, JS, React, Next.js, CI/CD, Git
Responsibilities
Create and manage development roadmaps, lead cross-team problem solving, serve as PM/PjM for cross-functional initiatives, lead product work from planning to implementation direction, manage delivery progress, support Web Directors on architecture and API design, build and improve development processes, lead continuous improvement of development QCD.
Seniority
Director, hands-on IC with strategic oversight
