CareerPlan

Product Manager, Customer Strategy Department - Platform Strategy Supervisory Department (CSD)

Tokyo, JapanFull-time2026-07-03 → 2026-11-13

Core

Lead product strategy, planning, development, and growth hacking for Rakuten ecosystem products including PointClub, myRakuten, and group membership functions.

Role type

Product Manager (Customer Strategy)

Builds

Rakuten ecosystem products and membership functions

Domain

E-commerce, Fintech, Membership platforms

Deliverable

product features

Required skills

Product strategy, KPI management, Growth hacking, Project management, Web product management, Web usability, Web accessibility, Web front-end technology

Preferred skills

Cross-functional team leadership, Agile/lean product development, Marketing analysis, SEO/LPO/SEM, Mobile web/App development, Server-side programming (Apache, JAVA, PHP), Team building, Staff mentoring