Cloud Engineer - CCoE Section, Cloud Platform Enablement Department (CPED)
Core
Day-to-day operations and governance for a multi-cloud environment (AWS, Azure, GCP, OCI), handling configuration, request processing, and user support.
Role type
Cloud Operations Engineer
Builds
Cloud accounts, projects, subscriptions, and configurations across public cloud platforms
Domain
Cloud Infrastructure / Multi-cloud Operations
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Public cloud operations (AWS, Azure, GCP, OCI), IAM configuration, networking (VPC, subnets, security groups), ticket management (Jira), runbook execution, log analysis, root cause isolation, business-level English communication
Preferred skills
Multi-cloud platform experience, cloud certifications (AWS/Azure/GCP/OCI), Confluence documentation, Infrastructure as Code (Terraform), security and compliance awareness, internal user support experience, process improvement initiatives, AI/LLM tool usage
Technologies
AWS, Azure, GCP, OCI, Jira, Confluence, Terraform, Claude Code
Responsibilities
Review and process public cloud account and subscription creation requests; Perform configuration tasks for IAM, networking, and storage following change management; Provide first-line technical support and guide users via FAQs; Collaborate with internal teams and cloud vendors on technical matters; Create and update cloud operation runbooks and documentation; Propose improvements to governance policies and operational rules
Seniority
Mid-level, hands-on IC