Wireless Customer Experience Agent (Bilingual) - Exclusive Hiring Event
On-site · United States
Core
Serve as the voice of Boost Mobile, resolving customer issues and promoting wireless services.
Role type
Customer Experience Agent
Builds
Customer support solutions for Boost Mobile users
Domain
Telecommunications / Wireless
Deliverable
client delivery
Required skills
Customer Service, Problem Solving, Multitasking, Dependability, Resilience
Preferred skills
Bilingual communication
Technologies
Smartphone, Wireless devices
Responsibilities
Respond to customer inquiries regarding billing, devices, product features, and troubleshooting; Analyze call trends to identify service improvement opportunities; Promote wireless products and pricing plans.
Seniority
Entry-level, no experience required
