Wireless Customer Service Representative - Paid Training Provided
On-site
Core
Serve as the voice of Boost Mobile, resolving customer issues regarding billing, devices, and plans while promoting wireless services.
Role type
Customer Service Representative
Builds
Customer support and service retention for Boost Mobile wireless subscribers
Domain
Telecommunications / Wireless Services
Deliverable
client delivery
Required skills
Customer Service, Problem Solving, Multitasking, Dependability, Resilience
Responsibilities
Respond to customer inquiries regarding billing, devices, product features, and troubleshooting; Analyze call trends to identify opportunities for improving service efficiency; Provide solutions for technical issues to a diverse consumer base
