Repair, Maintenance & Tyres Coordinator (RMT Coordinator)
Core
Coordinate vehicle repair, maintenance, and tyre replacement requests for fleet clients while managing costs and resolving driver issues.
Role type
Operations Coordinator (Fleet Services)
Builds
Cost-effective vehicle maintenance and tyre replacement workflows for corporate and private fleet clients
Domain
Fleet management / Sustainable mobility
Deliverable
client delivery
Required skills
Vendor negotiation, cost monitoring, warranty recovery, CRM data logging, complaint resolution, operational cost control
Preferred skills
Continuous improvement planning, cross-functional communication
Technologies
CRM tools
Responsibilities
Handle driver requests for maintenance and tyre replacements, monitor repair and tyre costs to maximize savings, negotiate agreed prices with vendors, manage warranty recovery cases, resolve driver complaints, log interactions in CRM, escalate critical situations, drive operational effectiveness improvements