Learning and Certification Facilitator
Core
Design, coordinate, and execute corporate training (live, eLearning, webinars) to advance HVAC and plumbing application and service solutions knowledge for customers, service technicians, and contractors.
Role type
Training Facilitator (HVAC/Plumbing)
Builds
Corporate training strategy and curriculum for HVAC and plumbing products/systems
Domain
Manufacturing / HVAC & Plumbing
Required skills
Curriculum design, technical presentation, MS PowerPoint, troubleshooting knowledge, preventive maintenance understanding, stakeholder collaboration
Preferred skills
Articulate, CEU & CEC certification, time management
Technologies
MS PowerPoint, Articulate
Responsibilities
Develop and deliver training modules, track customer knowledge competencies and certifications, identify information needs for equipment operation and product application, communicate business opportunities to management
Seniority
Mid-level, individual contributor