Sr. Technical Instructor
Core
Design, develop, and deliver hands-on and virtual training programs for plumbing products and system solutions to enable customers and partners to install, maintain, and troubleshoot with confidence.
Role type
Senior Technical Instructor and Instructional Designer
Builds
Product knowledge and installation competency for contractors, distributors, and engineers
Domain
Plumbing, HVAC, and water-based system solutions
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Technical instruction delivery, instructional design, curriculum development, stakeholder partnership, lab equipment management, policy development
Preferred skills
ADDIE methodology, plumbing or HVAC product training, journeyman plumber or pipefitter trade experience, customer-facing roles
Technologies
Microsoft PowerPoint, PC applications
Responsibilities
Conduct hands-on and virtual instructor-led training on plumbing products; Design and develop new training curricula and revise existing content; Partner with stakeholders to identify training gaps and improve product knowledge; Mentor and coach other Technical Instructors and Instructional Designers; Ensure training equipment and lab facilities are operational; Contribute to training program policies and procedures
Seniority
Senior, hands-on IC with mentorship responsibilities
