Fachassistenz (m/w/d)
Core
Processing applications for basic security benefits, housing, and heating costs; granting or denying benefits; providing legal information on SGB II and KdU; and managing payment execution.
Role type
Administrative specialist (social security)
Builds
Administrative decisions and benefit payments for social security recipients
Domain
Public sector / Social welfare
Deliverable
client delivery
Required skills
Knowledge of SGB II and KdU regulations, Administrative process management, Data analysis, Computer literacy (end-user)
Responsibilities
Reviewing and deciding on applications for basic security and housing benefits, Providing legal information regarding social security benefits, Managing payment execution for active benefits, Collaborating with other benefit providers on administrative procedures, Handling customer inquiries via phone and in person