Process Manager (m/w/d)
Core
Central role for processes and systems, driving digitalization and optimizing business workflows across operational areas, Finance, and Technology.
Role type
Process Manager (Business Process & Systems)
Builds
ERP and CRM systems, automated workflows, and digital business processes
Domain
German security industry + Business Process Management
Required skills
ERP/CRM system administration and configuration, business process analysis and optimization, workflow and interface design, data quality and integrity management, user training and documentation, translating business requirements into system solutions
Preferred skills
Experience with ERP/CRM systems, knowledge of digitalization strategies
Technologies
ERP systems, CRM systems, workflow automation tools
Responsibilities
Administer and configure ERP/CRM systems, analyze and optimize business processes, implement new workflows and automations, ensure data quality and system stability, support cross-departmental process flows, translate business requirements into system solutions, conduct user training and create process documentation
Seniority
Mid-level, hands-on IC