Kundenberater (w/m/d)
Core
Telephone customer service agent providing individual advice and sales support for ADAC memberships, mobility, and insurance services.
Role type
Customer service representative (call center)
Builds
Member retention and sales of insurance/financial services
Domain
Automotive services / Insurance
Deliverable
client delivery
Required skills
Communication, telephone skills, empathy, service orientation, sales ability, documentation
Preferred skills
Prior customer service experience
Responsibilities
Member consultation, needs analysis, active sales of insurance/financial products, issue resolution, documentation, meeting sales targets