Bearbeiterin/Bearbeiter Bildung und Teilhabe (w, m, d)
On-site
Core
Process applications for education and participation benefits, determine eligibility, and manage payments for individuals in need.
Role type
Administrative case worker (social benefits)
Builds
Benefit decisions and payment vouchers for citizens
Domain
Public administration / Social welfare
Deliverable
client delivery
Required skills
Knowledge of Social Code II and X, German language (C1), MS Office, independent work, structured approach
Preferred skills
Experience in social benefits, driving license
Technologies
MS Office, specialized case management software
Responsibilities
Consult on benefit claims, process applications, determine eligibility and local jurisdiction, assess individual needs, issue decisions and vouchers, manage payments, maintain case files, recover overpaid benefits, investigate misconduct