Mitarbeiter (m/w/d) Vertriebsinnendienst - Niederlassung
Core
Sales and order processing specialist supporting customers directly at the branch and via phone for a flooring, paint, wall, and tool retailer.
Role type
Sales and order processing specialist (Vertriebsinnendienst)
Builds
Customer orders, quotes, and sales solutions for professional trade customers
Domain
Retail (flooring, paint, wall products, tools) + Trade services
Deliverable
product features
Required skills
Active sales, customer consultation, quote creation and price calculation, order processing in ERP systems, complaint and return handling, color mixing support, warehouse and shelf maintenance
Preferred skills
Product and industry knowledge (flooring, paint, wall products, tools), commercial or craft training, ERP/CRM system experience, IT skills
Responsibilities
Personal customer consultation and care at the branch and by phone, active sales of product ranges, creation and follow-up of quotes including price calculation, independent processing of customer orders in ERP systems, implementation of sales measures, handling complaints and returns, support with color mixing and warehouse tasks
Seniority
Entry to Mid-level, direct sales role