E-Commerce Specialist (m/w/d)
Core
Technical support and optimization of the company's online shop infrastructure, including frontend/backend processes, system interfaces, and customer journey improvements.
Role type
E-Commerce Specialist (Technical)
Builds
Online shop infrastructure, customer-facing digital experiences, and optimized product data/content.
Domain
E-Commerce / Retail / Motorcycle Accessories
Deliverable
product features
Required skills
E-Commerce technical processes, Web development, System interfaces, Magento, External agency management, User behavior analysis, Process optimization
Preferred skills
Magento, AI-based tools for content optimization
Technologies
Magento, Web technologies, AI tools
Responsibilities
Provide first-level technical support for sales and online marketing teams, Optimize technical workflows in the online shop (frontend and backend), Ensure functional interfaces with other systems, Utilize AI tools for product data and content optimization, Manage tickets with external development agencies, Analyze user behavior to improve customer journey and shop performance, Identify process weaknesses and develop optimizations, Coordinate technical requirements across departments
Seniority
Mid-level, hands-on IC