Quereinsteiger zum Finanzbegleiter (m/w/d)
Core
A 7-month training program to qualify individuals as financial companions for bank branches, focusing on customer service, digital banking support, and empathetic client interaction.
Role type
Trainee financial companion (banking)
Builds
Customer service and digital banking solutions for retail banking clients
Domain
Banking / Retail Finance
Deliverable
client delivery
Required skills
Communication, teamwork, customer service, sales aptitude, digital media proficiency, willingness to learn
Responsibilities
Actively participate in branch operations, serve as the first point of contact for customers, support digital offerings like online banking and apps, handle customer inquiries empathetically
Seniority
Entry-level (career switcher)