IT-Support-Spezialist / Systemadministrator Support (m/w/d)
Core
IT support specialist providing first and second-level support, infrastructure administration, and security monitoring for small and medium-sized enterprise clients.
Role type
Senior IC IT support specialist / System administrator
Builds
IT infrastructure stability and operational continuity for client organizations
Domain
IT Services / Enterprise Infrastructure
Required skills
Windows Server administration, Active Directory, Microsoft 365, Virtualization (Hyper-V, VMware), Network engineering (Routing, Switching, VPN, Firewalls), Incident management, Technical documentation
Preferred skills
Microsoft certifications, Experience in a service provider environment
Technologies
Windows Server, Active Directory, Microsoft 365, Hyper-V, VMware, Firewall, Endpoint Protection
Responsibilities
Handle first and second-level support tickets for clients, Administer and monitor server and network systems, Manage Microsoft 365 environments and identity solutions, Operate security solutions and backup systems, Create and maintain technical documentation
Seniority
Experienced, hands-on IC