Mitarbeiter im Kundenservice für aktive Kundenansprache (m/w/d) (15 – 40 Std./Woche)
Core
Outbound customer service representative making active calls to existing customers to strengthen retention, schedule appointments, and present product offers.
Role type
Customer service representative (outbound)
Builds
Banking services and customer engagement campaigns
Domain
Banking / Financial Services
Deliverable
client delivery
Required skills
telephone communication, customer relationship management, sales presentation, appointment setting, German language proficiency
Responsibilities
Make greeting calls to new customers, schedule appointments with branch advisors, present suitable product offers, initiate product agreements, conduct active telephone campaigns