Fachdienstleitung Bürgerbüro (m/w/d)
Core
Leading the Citizen's Office department, handling passport and registration matters, public inquiries, foreigner affairs, naturalization applications, and election preparation.
Role type
Senior IC department head (public administration)
Builds
Public services for citizens and residents
Domain
Public administration / Municipal services
Deliverable
client delivery
Required skills
Leadership, public administration training, system knowledge for resident/passport procedures, structured work organization, independence, team collaboration, conflict resolution, communication
Preferred skills
Citizen's office experience, election administration experience
Responsibilities
Leading and taking overall responsibility for the department, handling passport and registration matters, consulting and processing public inquiries, consulting on foreigner affairs and residence permits, processing naturalization applications, preparing and conducting elections, determining budget figures for the department