Prozessmanager/-in (w/m/d)
Core
Strategic development and optimization of administrative processes, including digitalization, workflow analysis, and knowledge management for a county administration.
Role type
Senior process management specialist (public sector)
Builds
Modern, efficient administrative structures and digital solutions for internal operations and citizen services
Domain
Public administration / Government / Process Engineering
Required skills
Process modeling (BPMN), Project management, Analytical thinking, IT affinity, Workshop facilitation, Knowledge management
Preferred skills
Experience in public management, Knowledge of RPA and AI in process contexts
Technologies
BPMN, RPA, AI, Process management software
Responsibilities
Develop process frameworks and standards, Lead process improvement projects, Maintain process register and reporting, Consult and train staff on process optimization, Evaluate new technologies for process automation, Manage knowledge transfer initiatives