Mitarbeiter im Qualitätsmanagement (m/w/d) – Betreuung unserer Glasfasertechniker
Core
Central point of contact for field technicians, ensuring orders are fully documented and properly completed.
Role type
Quality Management Specialist (Telecommunications/Fiber Optics)
Builds
Fiber optic network installation and maintenance services
Domain
Telecommunications / Fiber Optics
Deliverable
dashboards & analysis
Required skills
Technical understanding of fiber optics or telecommunications, order monitoring, documentation verification, quality control, stakeholder coordination, shift work management, clear communication, computer literacy
Preferred skills
Technical background in fiber optics or telecommunications
Responsibilities
Support field technicians with technical and organizational questions, monitor ongoing orders and their status, verify and close completed orders in the system, check order documentation, photos, and measurement protocols for completeness and quality, identify errors and quality deviations, coordinate necessary rework, collaborate with dispatch and project management
Seniority
Entry-level to Mid-level, hands-on support role