Mitarbeiter (m/w/d) Fachlicher Support Warenwirtschaft
Hybrid
Core
Provide functional support for business processes and the SAP-based Warehouse Management System (WMS) to users in sales, procurement, logistics, and inventory management.
Role type
Functional support specialist (SAP WMS)
Builds
SAP-based Warehouse Management System (WMS) processes
Domain
Automotive retail and service / SAP ERP
Deliverable
dashboards & analysis
Required skills
SAP WMS knowledge, sales/procurement/logistics processes, documentation, knowledge management, stakeholder communication
Preferred skills
SAP SD/MM/LE/WM modules, commercial practice experience
Responsibilities
Answer support inquiries via phone and digital channels, triage and escalate issues to 2nd Level Support, document solutions and maintain internal knowledge base, collaborate on WMS project development
Seniority
Mid-level, hands-on IC