Business Analyst Customer & Asset Services (m/w/d)
Core
Analyze and optimize end-to-end banking processes for customer asset services, from account opening to onboarding, and support the development of AVD and future services.
Role type
Business Analyst (Customer & Asset Services)
Builds
Customer & Asset Services platforms and processes
Domain
Banking / Capital Markets
Deliverable
product features
Required skills
Business analysis, Requirements engineering, Process modeling, Jira, Confluence, Regulatory compliance knowledge, Stakeholder management
Preferred skills
Experience in customer, account, deposit, securities, or payment processes
Technologies
Jira, Confluence
Responsibilities
Create technical concepts, user stories, process descriptions, and decision templates; Support regulatory requirements and audit/compliance topics; Collaborate with product owners, developers, and external providers; Accompany projects, releases, and operational handovers from a functional perspective.
Seniority
Mid-level, hands-on IC
