Mitarbeiter:in Forderungsmanagement (m/w/d)
Core
Manage outstanding rental claims from tenancy relationships, from initial reminders to potential court proceedings, aiming to prevent further debt and housing loss through early solution-finding.
Role type
Senior claims management specialist (rental law)
Builds
Rental payment recovery processes and legal enforcement actions for a municipal housing company
Domain
Real estate / Housing / Legal
Required skills
Commercial accuracy, legal understanding, negotiation skills, structured work, assertiveness, digital affinity
Preferred skills
Experience in claims management, rental law, or real estate sector
Technologies
Digital applications for process management
Responsibilities
Monitoring and processing open rental claims, conducting reminder procedures, initiating out-of-court collection proceedings, contacting tenants to clarify payment situations, arranging and monitoring installment payments, preparing and accompanying court collection and lawsuit proceedings, representing the company at court hearings, collaborating with lawyers, notaries, courts, and bailiffs, initiating and accompanying enforcement measures, monitoring deadlines and payment receipts, documenting and maintaining relevant processes and data, coordinating with internal departments, actively participating in the digitalization and development of claims management processes