Sachbearbeiter/in für die Wohngeldstelle (m/w/d)
Core
Administrative case officer for housing allowance (Wohngeld) applications, providing legal assessment and benefit calculations for citizens.
Role type
Administrative case officer (public sector)
Builds
Housing allowance decisions and benefit calculations for citizens
Domain
Public administration / Social welfare
Deliverable
dashboards & analysis
Required skills
Legal assessment of applications, Benefit calculation, Client consultation, Knowledge of housing allowance law, Knowledge of social law, Knowledge of tax law
Preferred skills
Experience in client consultation, Ability to learn new legal areas quickly
Technologies
None stated
Responsibilities
Consult citizens on housing allowance questions, Process applications with legal assessment, Handle reimbursement claims from other social agencies, Approve, adjust, recalculate, and recover benefits, Review initial applications and handle objections
Seniority
Entry-level to Mid-level, hands-on IC