Mitarbeiter/in telefonisches Kunden-Service-Center (m/w/d)
On-site
Core
First point of contact for customers via phone, handling inquiries, outbound calls, and appointment scheduling for a regional savings bank.
Role type
Customer Service Representative (Inbound/Outbound)
Builds
Customer service interactions and appointment bookings for a regional savings bank
Domain
Banking / Financial Services
Deliverable
client delivery
Required skills
Phone communication, customer service, appointment scheduling, data management, complaint handling
Preferred skills
Commercial training, banking experience, digital media affinity