Disponent / Kaufmännischer Mitarbeiter (m/w/d)
Core
Dispatching and administrative coordination for a tow truck and vehicle transport service, handling emergency calls, scheduling vehicles, and managing billing.
Role type
Dispatch and administrative coordinator
Builds
Dispatches tow trucks and transport vehicles for roadside assistance and logistics
Domain
Automotive logistics and roadside assistance
Required skills
telephone communication, order entry, scheduling, customer service, billing preparation, digital system usage, office applications
Preferred skills
experience in logistics or automotive industry, knowledge of tow truck operations, interest in vehicles
Technologies
YellowFox, Lexware, Microsoft Excel, Microsoft Teams
Responsibilities
Answering emergency and transport calls, scheduling tow and transport vehicles, coordinating with drivers and workshops, preparing invoices, managing customer inquiries
Seniority
Entry-level to Mid-level, operational IC
