Mitarbeiterin/Mitarbeiter im Kundenservice
Core
Handling customer inquiries via phone and email, processing orders and returns, and supporting warehouse picking operations.
Role type
Customer service representative (logistics)
Builds
Order fulfillment and customer support for a state logistics center
Domain
Public sector logistics
Required skills
Order processing, customer communication, warehouse operations, inventory management, administrative software proficiency
Responsibilities
Answering customer calls, processing written inquiries, managing customer records, handling returns, assisting with warehouse picking