Telefonist (m/w/d) für die Vergabe von KFZ-Serviceterminen gesucht!
Core
Handling inbound customer service calls to schedule automotive service appointments (TÜV, repairs, inspections, tire changes) and manage order processing for prestigious car dealerships.
Role type
Customer service representative (automotive scheduling)
Builds
Appointment bookings and order management for car dealerships
Domain
Automotive retail / Customer service
Deliverable
client delivery
Required skills
Fluent German (spoken and written), customer service experience, MS Office, telephone communication, order processing
Responsibilities
Answering inbound customer calls, scheduling service appointments, handling appointment cancellations and changes, processing and managing orders