Kundenberater für den Bereich Privatkunden (m/w/d)
Core
Handling complex administrative processes for voluntary health and nursing insurance, including income verification and contribution assessment.
Role type
Senior individual contributor claims administrator
Builds
Contribution accounts and insurance solutions for insured members
Domain
Health insurance / Social security administration
Required skills
Income verification, contribution assessment, legal regulation interpretation, document review, debt collection, MS Office
Preferred skills
Experience in claims processing, analytical thinking, structured problem solving
Responsibilities
Process complex administrative tasks for voluntary insurance, verify income sources, assess contribution cases, review documents, handle debt collection, provide phone and written support to insured members