CareerPlan

Sachbearbeiter Versicherungsverträge & Kundenbetreuung (m/w/d)

Köln, NORDRHEIN_WESTFALENRemoteFull-time2026-10-20 → 2026-11-12

Core

Managing insurance contracts and providing customer support for various insurance products.

Role type

Insurance contract administrator and customer service representative

Builds

Insurance policies and customer service interactions

Domain

Insurance

Deliverable

client delivery

Required skills

Insurance contract administration, customer consultation, application processing, contract modification handling, document verification, data management, MS Office

Preferred skills

Knowledge of property/liability/accident/automobile insurance, process optimization

Responsibilities

Manage and administer insurance contracts across different sectors, Consult customers via phone and writing on insurance products and terms, Process insurance applications throughout the contract lifecycle, Review and implement contract changes, Coordinate with insurance companies and business partners, Maintain and update customer and contract data, Clarify open issues and ensure timely processing

Seniority

Entry-level to Mid-level, individual contributor