Mitarbeiter (m/w/d) Interessentenmanagement
Core
Coordinate the entire prospective student management process, guiding candidates from initial contact to successful program enrollment.
Role type
Customer success coordinator (education sector)
Builds
Enrollment pathways for vocational training programs
Domain
Vocational education and training
Deliverable
client delivery
Required skills
process coordination, communication, documentation, data management, prioritization, digital tools proficiency
Responsibilities
Conduct and coordinate initial consultations with prospective students, participate in trade fairs and events for lead generation, prepare appointments by requesting and verifying required documents, follow up on missing information, maintain data records and document organization, handle customer inquiries via email and phone, ensure complete and traceable filing.