CareerPlan

Support 2nd Level (m/w/d)

Aachen, NORDRHEIN_WESTFALENFull-time2026-10-23 → 2026-10-28

Core

2nd Level Support specialist for Windows and Linux environments, handling incident resolution, system administration, and infrastructure optimization.

Role type

2nd Level IT Support Engineer (System & Network)

Builds

Stable and efficient IT environments including Windows/Linux servers, networks, and cloud hybrid setups

Domain

IT Infrastructure / System Administration

Required skills

Windows Server administration, Linux administration, Network infrastructure management, Incident troubleshooting, PowerShell scripting, Bash scripting, Python scripting, System monitoring, Security policy implementation, Cloud platform management (Azure/AWS/GCP), Virtualization management, Backup and recovery management, Documentation and process optimization

Preferred skills

Experience with Office365 and MS Teams, Knowledge of SIEM tools, Experience with automation tools (Ansible/Puppet/Chef), Travel readiness

Technologies

Windows Server, Red Hat Enterprise Linux, Ubuntu, SolarWinds, Checkmk, Prometheus, Grafana, VMware, Hyper-V, KVM, Ansible, Puppet, Chef, Splunk, Elastic Stack, Veeam, Commvault, Bacula, DNS, DHCP, TCP/IP, VLAN, Microsoft Azure, AWS, Google Cloud, Confluence, Jira, Remedy, SDP