IT-Systemadministration & IT Support (m/w/d)
Core
Managing server landscapes, firewalls, backup systems, and end-user device setup while handling service requests and collaborating with external IT providers.
Role type
mid-level IT system administrator and support engineer
Builds
internal IT infrastructure and support services for the company
Domain
IT infrastructure and support
Deliverable
infrastructure
Required skills
server administration, firewall management, backup system administration, device installation and configuration, ticket system management, external vendor coordination, technical documentation, project participation, system optimization
Preferred skills
self-organization, structured work approach, high service orientation, flexibility, quality awareness, teamwork, communication in German and English
Technologies
servers, firewalls, backup systems, ticket systems
Responsibilities
administer server landscapes, firewalls, and backup systems; install and configure end-user devices and systems; process and monitor service requests via ticket system; collaborate with external IT service providers on fault analysis and solution finding; document IT systems, configurations, and technical solutions; participate in IT projects and continuous optimization of the IT landscape