Senior IT-Service Engineer (m/w/d)
Core
Responsible for complex 2nd and 3rd-level support incidents and service requests, ensuring system availability and finding sustainable solutions for technical problems in Windows and Linux environments.
Role type
Senior IT-Service Engineer (2nd/3rd Level Support & System Administration)
Builds
Stable and secure IT infrastructure for customers
Domain
IT Services / System Administration
Deliverable
infrastructure
Required skills
Windows Server administration, Linux administration, Virtualization (Proxmox, VMware, KVM), Storage and Backup solutions, Network administration, Firewall management, Email system administration (Exchange, mailcow, Stalwart), Patch management, Incident analysis, System monitoring
Preferred skills
Samba AD, linuxmuster.net, Sophos Firewall
Technologies
Windows Server, Linux (Debian, Ubuntu), Proxmox, VMware, KVM, Veeam, Proxmox Backup Server, Microsoft Exchange, mailcow, Stalwart, Sophos
Responsibilities
Handle complex incidents and service requests in Windows/Linux environments, Administer and optimize IT systems and virtualization environments, Manage network, firewall, and email systems, Perform updates, patches, and changes, Monitor system availability and performance, Document technical solutions and improve support efficiency
Seniority
Senior, hands-on IC