Fachassistent*in (w/m/d) Sachbearbeitung Inkasso in der BA- Vollzeit oder Teilzeit -mehrere Stellen
Core
Review applications, provide legal information on collection regulations, and resolve customer inquiries of medium complexity for the German Federal Employment Agency's family benefits division.
Role type
Administrative specialist (collections)
Builds
Customer service and case processing for family benefit claims
Domain
Public sector / Social security / Collections
Deliverable
dashboards & analysis
Required skills
Application review, Legal knowledge, Customer communication, IT proficiency, Decision making
Responsibilities
Review applications under KEBest authority, Provide information on collection regulations, Resolve customer inquiries, Process daily mail, Handle system-generated tasks