Mitarbeiter im Bereich Kundendienst (m/w/d)
Core
Handling technical and commercial customer inquiries, managing a dedicated customer portfolio, and processing service orders and defect reports.
Role type
Customer Service Representative (Technical/Commercial)
Builds
Service orders and documentation for the company's prefabricated house customers
Domain
Construction / Prefabricated Houses
Deliverable
client delivery
Required skills
Technical or commercial vocational training, MS Office, logical thinking, problem-solving, communication, customer service, self-management
Preferred skills
Interest in technical topics of the prefabricated house industry
Technologies
MS Office
Responsibilities
Process technical and commercial customer inquiries, manage a dedicated customer portfolio, create service orders and defect reports with follow-up and documentation, communicate with partner companies and internal departments
Seniority
Entry-level to Mid-level, hands-on IC