Disponent/in
On-site
Core
Dispatching and scheduling furniture installation and delivery teams while handling customer inquiries and order management.
Role type
Operations dispatcher (logistics)
Builds
Furniture installation and delivery services
Domain
Furniture retail and logistics
Required skills
Customer service, order management, scheduling, complaint handling, MS Office, German language proficiency
Preferred skills
Prior experience in logistics dispatching
Responsibilities
Telephone customer consultation and support, scheduling and deployment of installers, order acceptance and scheduling, processing and tracking complaints
Seniority
Entry to Mid-level, hands-on IC