Mitarbeiter Vertriebsinnendienst (m/w/d)
Core
Managing sales internal processes, supporting sales representatives, and handling customer inquiries and quotations for technical products.
Role type
Sales Operations Specialist (Technical Sales Support)
Builds
Quotations, customer support, and internal order processing workflows
Domain
Industrial/Technical Sales
Deliverable
product features
Required skills
Customer consultation, quotation creation, CRM/ERP management, order processing, technical product knowledge, English communication
Preferred skills
Technical degree or commercial training with technical interest, experience in technical sales or sales operations
Technologies
ERP systems, CRM systems, MS Office
Responsibilities
Advise existing customers via email, phone, and video call; create technical and commercial quotations; support global sales representatives; manage order processing and internal workflows; maintain customer and project data in CRM/ERP; occasionally accompany sales activities or customer visits on-site