CareerPlan

Innendienstmitarbeiter (m/w/d)

Köln, NORDRHEIN_WESTFALENFull-time2026-10-05 → 2026-11-12

Core

Handling telephone orders, processing assignments, and providing consultation for trade and private customers in the flooring and home textiles sector.

Role type

In-house sales and order processing specialist

Builds

Order processing and customer consultation for flooring and home textiles

Domain

Retail / Home improvement / Flooring

Deliverable

product features

Required skills

Order processing, customer consultation, inventory calculation, ERP system usage, warehouse logistics support

Preferred skills

Forklift license, technical understanding

Technologies

ERP systems, internal inventory management systems

Responsibilities

Answering telephone orders, processing customer assignments, consulting customers in the showroom, performing inventory calculations, acting as a contact for the outside sales team, supporting warehouse dispatch and receipt with booking entries