Claims Relationship Manager (w/m/d) - gesucht!
Core
Building and managing long-term relationships with insurance brokers and corporate clients to oversee claims service and quality.
Role type
Senior IC claims relationship manager
Builds
Claims service and partner retention for corporate and industrial insurance clients
Domain
Insurance (Financial Lines, Liability, Property)
Deliverable
client delivery
Required skills
Claims management, relationship management, stakeholder management, negotiation, process optimization, service level monitoring, analytical thinking
Preferred skills
International insurance environment experience, experience with corporate clients
Technologies
None stated
Responsibilities
Representing the claims department to external stakeholders, coordinating complex customer issues and escalations, analyzing broker and customer feedback, optimizing claims and service processes
Seniority
Senior, hands-on IC