Head of Operations (m/w/d)
Core
Leading and developing operations and dispatch for rail freight transport, ensuring reliable execution of traction services and orders while meeting safety and regulatory requirements.
Role type
Senior operations leader (rail freight)
Builds
Rail freight transport services and logistics solutions for customers
Domain
Rail freight transport / Logistics
Required skills
Rail freight operations leadership, Safety Management System (SMS) implementation, Regulatory compliance (AEG, EBO, TfV, EU directives), Operational planning and dispatch, Resource management (personnel, vehicles, infrastructure), Risk identification and mitigation, Reporting and KPI analysis, Digital systems proficiency
Preferred skills
Bachelor's degree in economics or technical field, Experience with digital reporting and KPI systems
Technologies
Microsoft 365, Digital operational planning and documentation systems, Digital reporting and KPI systems
Responsibilities
Lead and develop dispatch operations for rail freight, Ensure compliance with operational, safety, and regulatory requirements, Implement Safety Management System (SMS) processes, Ensure operational prerequisites regarding personnel, qualifications, routes, vehicles, and working hours, Identify deviations and risks and track necessary measures, Ensure smooth information flow between dispatch, operations, EBL, and other departments, Lead structured reporting to management and continuously improve operational processes