Sachbearbeitung Wohngeld/ Bildung und Teilhabe
Core
Administrative processing of housing benefit (Wohngeld) and education/participation (Bildung und Teilhabe) claims for citizens in Dessau-Roßlau.
Role type
Social welfare case worker (housing benefits)
Builds
Administrative decisions and payments for social benefits
Domain
Public administration / Social welfare
Required skills
Social welfare law knowledge, claim assessment, benefit calculation, administrative decision-making, data entry, document preparation, customer consultation, conflict resolution
Preferred skills
Class B driver's license, MS Office proficiency, analytical thinking, organizational skills, empathy
Technologies
MS Office
Responsibilities
Advise and decide on housing benefit and education participation claims; verify eligibility requirements; calculate benefit amounts for rent and utility subsidies; process reimbursement claims and cost recovery; revoke administrative acts; handle objections and implement corrective decisions