Teamleiter Service / Büro / Kasse (gn)
Core
Lead the Service, Office, and Cashier teams in DIY home improvement experience parks, managing processes and acting as a key contact for customers and staff.
Role type
Senior team leader (service/office/cashier)
Builds
Customer service processes and team operations for DIY home improvement projects
Domain
Retail / DIY home improvement
Deliverable
client delivery
Required skills
Team leadership, customer consultation, process management, conflict resolution, motivation, operational planning
Preferred skills
Experience in retail, ability to handle stress, proactive problem solving
Responsibilities
Manage service, office, and cashier processes; Act as a competent contact for customers and employees; Motivate and develop team members; Provide practical solutions to customers
Seniority
Senior, hands-on IC