Sachbearbeitung Bürgergeld nach dem SGB II
Core
Processing applications and granting benefits under SGB II (Citizen's Allowance) to support individuals in securing existence and returning to the workforce.
Role type
Administrative specialist for social benefits (SGB II)
Builds
Benefit decisions and payment processing for citizens
Domain
Public administration / Social welfare
Deliverable
client delivery
Required skills
Administrative law knowledge, SGB II regulations, application processing, customer consultation, conflict resolution, IT proficiency (eAkte, MS Office)
Responsibilities
Accepting and processing applications, making benefit decisions and payments, providing legal advice to clients, handling appeals and objections, collaborating with other benefit providers