CareerPlanSign in

Systemadministrator (m/w/d) Microsoft 365 / Modern Workplace - 2nd Level Support

Köln, NORDRHEIN_WESTFALENFull-time2026-09-14 → 2026-10-14
On-site

Core

2nd Level System Administrator for Microsoft 365 and Modern Workplace environments, handling complex technical issues, user management, and service administration.

Role type

2nd Level System Administrator (Microsoft 365)

Builds

Microsoft 365 services (Exchange Online, Teams, OneDrive, SharePoint), client environments, and security configurations

Domain

IT Infrastructure / Microsoft Cloud

Required skills

Microsoft 365 administration, Windows client administration, user account and permission management, Exchange Online, Teams, OneDrive, SharePoint, network fundamentals, IT security basics, technical documentation

Preferred skills

2nd Level Support experience, migration and rollout experience, analytical problem-solving

Technologies

Microsoft 365, Exchange Online, Teams, OneDrive, SharePoint, Windows

Responsibilities

Administration and development of Microsoft 365 and Modern Workplace environments, resolving complex technical issues at 2nd Level, analyzing problems in Windows and client environments, managing user accounts and permissions, configuring M365 services, supporting client and device administration, assisting with rollouts and migrations, collaborating with 1st Level Support, implementing security concepts, documenting solutions

Seniority

Mid-level, hands-on IC