#14916 IT Operations Engineer (m/w/d)
Core
Planning and coordinating changes, releases, rollouts, and commissioning; managing deployment and commissioning processes within a CI/CD environment.
Role type
IT Operations Engineer (Change & Release Management)
Builds
Deployment pipelines and release artifacts for agile development and operations teams
Domain
IT Operations / DevOps / Service Management
Required skills
Change management, Release management, CI/CD, Incident management, Problem management, Service request management, Jira, Confluence, GitLab, ITIL, Agile methodologies (Scrum, Kanban)
Preferred skills
2nd/3rd-level support experience, process optimization, reporting and analytics
Technologies
Jira, Confluence, GitLab
Responsibilities
Planning and coordinating changes, releases, rollouts, and commissioning; steering deployment and commissioning processes in CI/CD; handling service requests, incidents, and problems; supporting 2nd- and 3rd-level support; analyzing and optimizing change management processes; collecting change management KPIs and creating reports; collaborating with agile development and operations teams
Seniority
Mid-level, hands-on IC
