Leitung Besucherservice und Dschungel (w/m/d)
Core
Leading the Visitor Service and Jungle teams to manage guest experiences, operations, and sales in a theme park or zoo setting.
Role type
Senior team leader (Visitor Service & Jungle)
Builds
Guest experience touchpoints from ticketing to retail, operational workflows, and sales initiatives.
Domain
Tourism / Theme Parks / Zoos
Deliverable
product features
Required skills
Team leadership, operational management, budget management, sales strategy, digital solutions implementation, KPI analysis
Preferred skills
Experience in leisure, tourism, retail, or hospitality
Responsibilities
Lead the Visitor Service and Jungle teams, ensure operational continuity during peak times, optimize guest experience from ticketing to retail, manage budgets and sales metrics, collaborate on guest engagement ideas, drive digital solutions and compliance.
Seniority
Senior, hands-on IC