Sachbearbeiter Customer Support / Auftragsabwicklung (m/w/d)
Core
Order processing and customer support for an international company, ensuring smooth order fulfillment and customer satisfaction.
Role type
Administrative Customer Support / Order Processing Specialist
Builds
Order confirmations, quotes, delivery schedules, and customer documentation
Domain
General Trade / B2B Services
Required skills
Order management, quote creation, delivery scheduling, data entry, ERP system usage, MS Office, German (fluent), English (fluent)
Preferred skills
Experience in customer service, sales internal service, or order management
Technologies
Microsoft Dynamics 365 Business Central, MS Office
Responsibilities
Process and record customer orders, create and track quotes, monitor and coordinate delivery dates, communicate with customers and internal departments, maintain customer and master data, support order processing and claims handling, create reports and general business documents, collaborate with sales, logistics, and service teams
Seniority
Entry to Mid-level, hands-on IC