Mitarbeiter Kundenbetreuung Auftragsabwicklung (m/w/d)
Core
Managing customer orders, export documentation, and logistics coordination for a global roller coating manufacturer.
Role type
Order processing & customer service specialist
Builds
Order confirmations, delivery notes, invoices, and export documents for international clients
Domain
Manufacturing (industrial roller coatings) + International Trade/Logistics
Required skills
ERP systems, MS Office, export documentation, customs procedures, order tracking, complaint handling
Preferred skills
Experience in sales internal service, knowledge of foreign trade law, experience in export business
Technologies
ERP systems, MS Office
Responsibilities
Recording and monitoring customer orders in ERP, coordinating with production and shipping, creating offers and invoices, handling export and customs documentation, managing delivery deadlines, processing complaints
Seniority
Entry-level to Mid-level, operational IC