Mitarbeiter Vertriebsinnendienst / Sales Support (m/w/d)
Core
Sales support role managing the entire quote and order process for customers in the German-speaking region and Europe.
Role type
Sales Support / Order Management
Builds
Quotes, price calculations, and order fulfillment for Beryllium-Copper alloy processing
Domain
Industrial manufacturing (metallurgy, ceramics, electronic components)
Required skills
Order management, quote creation, price calculation, customer communication (German/English), logistics coordination, complaint handling, ERP/WMS systems, Microsoft Office
Preferred skills
Technical understanding of metal processing, project support
Technologies
Outlook, Excel, ERP/WMS systems
Responsibilities
Manage information flow between customers, sales, and international sites; Create quotes and calculate prices; Coordinate delivery dates and customer requirements; Track order status and inform customers; Handle complaints and coordinate solutions; Support team projects and large orders
Seniority
Mid-level, experienced IC